TLA Leveled Up Their Ecommerce Game with WebCommander
Industry
Sports Marketing
Platform
WebCommander
Previous Platform
N/A
The client
TLA is a premier sports marketing agency dedicated to connecting sports entities, brands, and fans. With a comprehensive range of services spanning talent management, digital and broadcast media, game-day operations, merchandise, and events management, TLA has established itself as a leader in the industry. Their e-commerce platform, Shop TLA, plays a pivotal role in delivering customized sports merchandise and memorabilia to their audience.
The challenges
As TLA’s operations grew, they encountered several challenges with their e-commerce platform:
Diverse Product Management
TLA needed to manage stock, custom, and embellished products efficiently without overwhelming their operational workflows.
Integration Gaps
Their existing system lacked seamless integration between NetSuite, WebCommander, and Image Relay, leading to data inconsistencies.
Integration Gaps
Their existing system lacked seamless integration between NetSuite, WebCommander, and Image Relay, leading to data inconsistencies.
Customer Frustration
Limited personalization, delayed orders, and poor navigation reduced customer satisfaction and impacted their reputation.
Our solutions
TLA partnered with WebCommander to overhaul their e-commerce platform. Here's how WebCommander addressed TLA’s challenges and optimized their operations:
Product Information Synchronization
Real-time updates across NetSuite, WebCommander, and Image Relay eliminated errors and improved product visibility.
Custom and Embellished Product Integration
Simplified workflows allowed TLA to offer personalized options seamlessly.
Pre-Order Functionality
Enabled pre-orders for upcoming products, driving excitement and advance sales..
Centralized Management
A unified system improved synchronization and reduced manual updates.
Tailored Catalogues and Visibility Controls
Organized product galleries and targeted marketing increased engagement and conversions.
Minimum Order Value and Quantity Rules
Streamlined inventory management and optimized shipping costs.
Let’s see what the client have to say
"WebCommander transformed Shop TLA into a modern, efficient e-commerce platform. Our customers are thrilled, and our operations are smoother than ever. This partnership has been a game-changer!"
